What We Collect and Why We Collect It
When you open an account, we collect the details you enter — your name, contact information and the payment method you choose, whether that is bKash, Nagad or Rocket. Each time you make a deposit or request a withdrawal, a transaction record is created and stored
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against your account ID. We also collect device identifiers, IP addresses and session logs to verify account access and detect unusual activity. We do not store your mobile wallet PIN or full wallet credentials — those stay inside the wallet app. For identity checks, we may
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ask for a copy of a government-issued document; that document is held only as long as verification requires, then deleted from active storage. Cookies and similar tracking tools record your session preferences and the pages you visit inside the lobby, so we can show relevant content
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on your next visit. You can adjust cookie permissions through your browser or device settings at any time. Any data shared with payment processors like bKash, Nagad or Rocket is limited to what those networks need to complete a transaction — we do not sell or
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rent your details to third parties. Our data practices apply where local law and eligible regions permit access to the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.